[TaxJar](https://www.taxjar.com/) is an award winning sales tax automation platform, empowering over 20,000 businesses to sell online by calculating, collecting, and filing sales tax correctly. We are a high growth company with the goal of making e-commerce easier for everyone. We stand by our **core values** in everything we do: - We do the right thing for our customers - We’re a team, built on trust - We’re proud to be remote - We’re in control of our own destiny Want to know more about the makeup of our team? **TaxJar is a human-first company.** People are accepted and free to be who they are. We embrace that diversity, equity, inclusion and belonging are essential sources of creativity and innovation that bring a richness of thinking and experience to the work that is celebrated at TaxJar. Simply put, we care. We will always put people - our team and our customers - first, by supporting our people to do their best work building products our customers love. Our formula is simple. We believe we have an elevated level of responsibility in everything we do. This means we empower our team to do the right thing for each other and for our customers, and we do the right thing, even when it's harder. We’ve built a team based on trust, that endeavors to maximize our team members’ individual talents so our workplace creates a sense of meaning and belonging for everyone. **Read our 2020 Diversity, Equity, Inclusion and Belonging report** [**here**](https://life.taxjar.com/wp-content/uploads/2020/08/TaxJar_DEIB_2020_FINAL.pdf)**.** We have an immediate opening on the Professional Support Team for those who want to help us make e-commerce easier for everyone. *\*This is a full-time remote position based in the US only.* **As a Support Analyst for Professional, you will:** - Provide on-going support for Professional customers who have been on-boarded - Establish working partnerships with customers - Enjoy spending time on calls, listening and talking to customers - Manage customer inquiries against the contractually agreed SLA - Be able to understand the features and needs that are important for each customer and their business - Work with Account Managers to identify key Professional accounts - Work across teams and provide thoughtful workarounds for customers using excellent communication skills to explain any pros and cons to the customer - Enjoy finding solutions and troubleshooting Tier 1 integrations and API issues - Track Professional customer requests and trending issues, and be thoughtful about what is most important to Professional customers and how we can best support them - Share feedback with the Professional team based on customer interactions to improve the product and on-boarding experience - Be knowledgeable about the near term roadmap and able to speak to it with customers **Requirements:** - Bachelor's degree from an accredited college/university - Strong customer service experience - Strong written and verbal communication skills - Ability to translate complex topics into simple language that can be easily understood by customers without sales tax knowledge - Keen ability to dig into issues that are unfamiliar and report findings in a logical, organized manner - Ability to investigate an issue thoroughly, document any findings, and see it through to completion - Ability to handle sensitive issues with professionalism and care - Tech-savvy and able to learn new software quickly, efficiently, and effectively - Have experience working with APIs and e-commerce software - Ability to adapt to a constantly changing environment - Ability to prioritize time-sensitive tasks as they arise **For this role, we’re looking for people who:** - Are based in the US - Value working remotely and thrive in that environment - Excel at communication and collaboration - Highly value working with people they like and respect - Are self-sufficient and self-motivated - Are open, accountable, and very receptive to feedback - Are confident with their skills and who love being part of a team (we’re peers here, no egos please) but are also comfortable working asynchronously - Are positive and an exceptional team player - hungry, humble, and empathetic. **Benefits:** - Excellent health, vision and dental benefits - Flexible vacation - Company holidays, plus mandatory Birthday holiday - 12 weeks paid parental leave for all employees - 4 hours volunteer time per month - Biannual all-company in person summits (paid for by us, of course!) - $250 Home office stipend - 401k Plan - Equity in a profitable company - Monthly perks reimbursement to appreciate your teammates, Netflix, Amazon Prime, gym membership, home internet etc. Visit [www.TaxJar.com/jobs](http://www.taxjar.com/jobs) for a full list of our benefits and to learn more about how we work and what we stand for.
**Growth Lead** Graphite is a boutique digital marketing firm that builds scalable growth engines for consumer technology companies such as Ticketmaster, MasterClass, and Honey. We specialize in search engine optimization (SEO), content strategy, mobile app growth, and conversion optimization. We are a small team based in San Francisco with additional team members in Asia and Latin America, and we are ready to welcome our next team member! We’re looking for an experienced **Growth Lead** who will be responsible for defining and executing a best-in-class growth strategy for our top tier partners. Your primary responsibility will be to deliver high quality project work across SEO, content strategy, mobile app growth and conversion optimization that drives growth results for the client. In this role, you’ll be responsible for managing the project to ensure we are collaborating with the client team efficiently and effectively and working on the highest opportunity projects on the roadmap. You’ll also be responsible for leading client meetings and managing the project backlog. **Why you’re excited about this role:** - You will own the execution of complex, large-scale, time-critical projects in collaboration with internal and external cross-functional teams - You will work directly with growth and marketing executives at high growth consumer tech companies, providing growth recommendations and collaborating across growth initiatives - You will craft compelling business cases for growth marketing projects including opportunity sizing with Analytics and Finance teams - You will identify, evaluate, and prioritize scalable web platform and page-level SEO projects based on traffic and revenue growth opportunities - You will forecast performance, set targets, build reporting, and communicate pacing towards targets - You will conduct A/B tests that optimize the overall marketing program and the marketing initiatives that you champion - You will coordinate with the Data Science team to perform analysis on organic traffic changes and communicate learnings and insights to partners - You will track performance and learnings across all partner growth initiatives **Why we’re excited about you:** - You are eager to be the best at what you do and you are excited to apply your analytical skills and growth experience to develop and execute strategic growth initiatives across multiple companies in a variety of industries - You are comfortable managing multiple projects at once and you always deliver high quality work on time. You are able to work cross-functionally with product, engineering, and content teams both internally at Graphite and externally at partner companies to drive progress and achieve goals. - You are a creative problem-solver. You are able to translate learnings and insights from growth initiatives in one category to innovative solutions for another category. - You are obsessed with learning and developing new skills and you are comfortable doing so in a fast-paced environment. - You are an excellent communicator and can present to CEOs and top executives, as well as dive into the details with content creators and engineers. You can operate at 30,000 feet and 500 feet. - You are comfortable taking full ownership of your projects and working in a performance-driven environment while cultivating a strong sense of team and collaboration. **What expertise you’ll need:** - Content: Strong understanding of content marketing and content growth strategies. - Web & App: Strong understanding of how the web and native app ecosystems work - Tools: Experience working with a number of data and product tools (Google Analytics, Amplitude, SEMRush, Ahrefs, Asana, Jira, etc.) - Communication: Excellent communication skills and the ability to present priorities, opportunities, challenges and business cases at both a high-level and in detail to partner teams - Project Management: Excellent project management skills and experience managing multiple projects at once. - Acquisition & Activation: Experience owning and driving successful user acquisition and activation strategies on mobile and/or web. - Data Analysis: Strong data analysis skills (you’ll drive the data analysis execution for your projects in collaboration with our internal Data Science team) - Product: Basic product sense and a strong interest in learning more about product strategy and how to find creative product solutions to challenging problems. **What you’ll learn:** - Programmatic SEO - Beyond best-practices, we build SEO engines that scale. Indexation and architectural components, testing infrastructure, and high quality dynamically created local and marketplace content that fulfill the user’s intent. - Premium Data-Driven Content - Data driven approaches often lead to heavily optimized mediocrity. Premium approaches often lead to beautiful content with uncertain return on investment. - Often companies either have low quality data-driven content, or premium content based on intuition. We use proprietary technology that leverages data to quantify the largest opportunities within content, and combine this with a premium editorial style guide to produce content that is both delightful and drives conversions. - **Growth Design** - Based on 10+ years of experience and testing, we provide custom design solutions to dramatically increase key conversion funnels such as New User Experience (NUX), Authentication (Signup & Login), Commerce (Purchase & Cart), and App Growth (New Downloads & Retention). - Team & Process - In order to build a sustainable robust growth strategy, we focus on building teams and processes that can be successful well beyond our engagement. This starts with creating scalable systems and continues by developing iterative growth processes and teams that can continuously launch improvements that grow conversions. **How we’ll help:** Graphite’s mission is to create an environment where you build the best work of your career. In order to facilitate this, we provide: - **Process As Needed** - We view process as a way to empower better work, not as a series of dogmatic rules. We develop the best internal processes as we do products - through iteration, measurement, and continuous improvement. - **Autonomy** - We trust you to be excellent at what you do. We will provide as much support as needed when needed, but no more. You will have autonomy and agency to drive projects forward, and own decisions and outcomes. - **Flexible Work Environment** - Everyone’s optimal work style is unique. We operate as a distributed team across North & Latin America and Asia. We optimize for productivity and performance, not time spent in an office. Help us build an optimal work environment that fits you as an individual. - **Compensation** - We want to work with the best people in the World and compensate accordingly. - **Vacation & Time Off** - In order to be the best version of yourself, you need time to recharge. We offer flexible PTO. Take time when you need it. - **Benefits** - We will ensure you have quality health care coverage and opportunities to further your education.
At Capdesk, we’re about to rewrite the history books on how companies use equity to empower their people. Nothing less! By unlocking the power of equity, we can change finance for good. With equity made more accessible, businesses can unite employees, owners and investors through shared success. It might sound revolutionary, but it shouldn’t. It’s about time! In the last few years, we’ve quietly become a leader in our field, providing the easiest way for private companies to digitise their equity information and manage and issue employee equity schemes. There are no longer any excuses for denying employees a share of the wealth they helped create. We recently launched a first-of-its-kind secondaries market to take our mission even further. Now, employees can turn vested shares into equity as and when it suits them — no more waiting for the company to IPO. Employee Equity Schemes are broken and have been since the industrial revolution; it’s time to create a world where everyone can be a stakeholder. Capdesk is now remote-first (#2020) but mostly spread across Copenhagen and London where we still have bricks-and-mortar offices — though applicants are welcome from everywhere! We’re a lean team, so every hire is significant to us. We’re looking for each newcomer to strengthen our mission, our team and our culture — and challenge us to get better. We raised £3M in funding back in April and we have over 1000 of the hottest scale-ups in Europe using our software. We’re gearing up to go further, across Europe and beyond. **That’s where you come in!** **Requirements** So that's well and good, but what are we looking for really? We're looking for engineers that have experience shipping stuff. You have put important features into production and **want to keep shipping more**. Maybe your current job features too much bureaucracy and not enough autonomy. Maybe you miss faster, simpler and easier times back when you were just 50 employees. Well, well, talk about a coincidence! This is where Capdesk is right now. We have so much to build and tons of interesting decisions to make. **We want to grow, but at a controlled pace**. We're not on an uncontrolled hypergrowth journey and we value quality over quantity of hires. You'll be building new features, improving existing code and collaborating with a team of highly driven and motivated individuals. You're autonomous, able to wrap your head around complex problems and curious to dig into the world of fintech. You like to ship iteratively and to consistently improve the code, leaving it better than how it was when you first read it. **You can take end-to-end ownership of a feature**, while collaborating with designers and product managers — from the database model all the way to the front-end, passing by the API, security and CI/CD. As a senior joining our team you'll be given a golden opportunity to shape how we work and build things at Capdesk. **Your voice will be heard** and you will be given ample opportunities to influence anything you're passionate about. We're a team of open-minded individuals that love hearing new ideas and learning from other's experiences. Bring your opinions! **Our tech stack:** - Our back-end runs on Ruby on Rails (with PostgreSQL) - Our front-end is in AngularJS, but it is time to migrate to another framework. You can help us pick the right one! - Our infrastructure runs on Heroku (we like to keep it simple) **Benefits** **What we can offer you:** - A role where you'll have lots of room to shine - A front-row seat on a unicorn ride - Working with amazing people from all over the world, with different cultures, experiences and knowledge - Transparent equity ownership. We practise what we preach – everyone shares in the profits and wealth at Capdesk - You get your very own company credit card (Pleo), so no more expenses hassle. We trust you! - 25 days holiday per year, plus national holidays - Very flexible working – we trust you to get the work done, wherever you are - Quarterly company trips (ask a Capdesker about our #supersocials) **Want to know what other people think of Capdesk?** - Hear from some of our customers on [Capterra](https://www.capterra.com/p/179920/Capdesk/) - Hear from our current and past hires on [Glassdoor](https://www.glassdoor.co.uk/Overview/Working-at-Capdesk-EI_IE3043122.11,18.htm?countryRedirect=true) Capdesk is proud to be an equal opportunity employer. All applicants will be considered for employment regardless of race, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Got questions? Feel free to get in touch. If you're ready to apply, here's what we'd like to see: - An up-to-date CV. - A few paragraphs about yourself and why you think you fit the position. Be as specific as you can. - Some code samples. If you send collaborative projects, please detail exactly which parts you were personally responsible for. - Any interesting references. We wouldn’t mind talking to people you’ve worked with in the past. If you get invited for an interview, we’ll show you the actual application code you would be working with. If you want to read more, check us out at [capdesk.com](https://www.capdesk.com/). We look forward to hearing from you! 👋
Job details Salary $45,000 - $60,000 a year Job Type Full-time Full Job Description Start something good. Empower your career. Become an employee owner at Cenlar. Employee owners have made Cenlar the nation’s leading mortgage loan subservicer. Our unique culture is defined by our core values of respect, trust, integrity and care. Company ownership, a promote-from-within philosophy, and opportunities for continuous professional growth make Cenlar a great place to launch or boost your career. Consider this opportunity to join our team as a Quality Analyst. The Quality Analyst works with different servicing departments and internal team to ensure the business meets regulatory guidelines. The Analyst may evaluate phone calls and correspondence between team members, consumers, clients, and third parties to ensure that internal policies, state and federal laws and regulations, requirements, and business objectives are met. This role maintains deep knowledge of the business processes, changes to existing regulations and new regulations and requirements being implemented. The position collaborates with the line of business; management team to implement successful action plans that improve overall quality metrics and ensure compliance with federal regulations and requirements, providing excellent customer service. **Responsibilities:** - Monitors outbound/inbound calls from relevant Business Units and Departments - Performs ongoing, structured, and rigorous testing of key procedures and controls within all business units - Identifies opportunities for cost and risk reduction, efficiency gains, and enhanced levels of service - Works with Manager to develop, draft, and implement new testing scripts - Gains a detailed level of understanding of the business units within servicing: their systems, processes, risks, opportunities, etc. - Performs ongoing monitoring of key indicators to detect and research unexplained variances which may be indicative of quality control issues - Remains cognizant of relevant department policies and procedures - Performs processes used for sample selection - Contributes to reporting to first-line-management and other interested parties (e.g. Business Unit Risk Managers, QC, and Internal Audit) - Performs effective root cause analysis and follow-up on corrective actions - Interprets regulatory requirements and manages a tracking/reporting mechanism to periodically communicate results and opportunities identified - Supports the Manager in maintaining a repository of business/process guidelines to be used as a reference tool for others within organization - Interprets regulatory requirements to identify opportunities, and manage a tracking and reporting mechanism to periodically communicate results - Develops best practices to resolve deficiencies and meet regulatory compliance - Reviews processes in various servicing departments for quality and compliance - Provides quality monitoring reports - Develops best practices to resolve delinquencies and deficiencies and meets regulatory compliance - Stays abreast of policy and regulatory changes to maintain subject matter expertise - Supports the Manager in developing, maintaining, and ensuring accuracy of policies and procedures - Responsible for the facilitation of all Quality programs, i.e. Quality Club, Employee of the Month, motivational campaigns, etc. Claims - Performs a forensic review of the servicing file from date of default to final claim payment - Performs Quality Assurance review prior to claim submission, as needed - Performs a root cause analysis of the servicing file from date of default through final close out to ensure all regulatory and contractual requirements were adhered to. - Identifies contractual versus non-contractual loss; type of loss; and reconciliation of final accounting Borrower Experience - Completes quality review of all outgoing QWR and complaint related letters, borrower satisfaction surveys, research artifacts, borrower calls, and work files. - Responsible for client interface for complaint responses to ensure quality expectations are met on all levels - Responsible for attending complaint driven calibrations (as applicable)to ensure that the Client is in accordance with the quality of drafted responses - Responsible for quality monitoring of verbal complaint resolution calls to determine whether appropriate steps were taken to resolve the issue and procedural adherence - Produces summary of borrower calls for complaint research purposes; documents identified call drivers, trends, procedural, gaps and coaching opportunities. - Successful management of a pipeline by achieving required SLA metrics Transfer Operations Support - Performs ongoing, structured, and rigorous testing of key performance indicators, procedures and controls within all Transfer Operation span of responsibility - Works with the Business Manager to develop, draft, and implement new testing scripts - Performs ongoing monitoring of key indicators to detect and research unexplained variances which may be indicative of quality control issues - Remains cognizant of relevant department QA policies and procedures - Contributes to reporting to first-line-management and other interested parties (e.g. Business Unit Risk Managers, QC, and Internal Audit) - Performs effective root cause analysis and follow-up on corrective actions - Interprets regulatory requirements and stays abreast of policy and regulatory changes to maintain subject matter expertise - Manages a tracking/reporting mechanism to periodically communicate results of reviews performed and opportunities identified - In performance of QA reviews, ensures business is in adherence of Standard Operating Procedures on all Federal and state laws, requirements and business policies and procedures. - Provides quality monitoring reports - Develops best practices to resolve deficiencies in processes and meet regulatory compliance. - Supports the Business Manager in developing, maintaining, and ensuring accuracy of policies and procedures.Work with department managers to ensure current policies are in place and accurate. - Supports development and ongoing updates to departmental policies and procedures **Qualifications:** - Bachelor’s degree preferred - 3+ years of relevant experience (quality assurance, quality control, auditing, credit or data analysis, loan processing, mortgage banking, customer service, or financial institution) and knowledge of sound risk management practices for mortgage servicing functions - Demonstrated understanding of risk management and internal control principles - Experience reviewing processes, data, phone calls or documents with a strong attention to detail - Experience interpreting rules/guidelines and applying them appropriately to make decision - Ability to facilitate training materials - Excellent customer service skills - Strong analytical skills - Excellent written, verbal, and interpersonal communication skills - Excellent problem resolution and organizational skills - Ability to design and develop procedures, training guides, and communications - Ability to facilitate training materials - Production and accuracy-oriented and be flexible to business needs - Proficient in Microsoft Excel **Total Rewards:** As an employee-owner at Cenlar, you’ll receive an outstanding benefits package that includes paid medical, dental, and life insurance, 401(k), and tuition assistance as well as opportunities for training and professional advancement. Cenlar is a drug-free workplace and an equal employment opportunity/affirmative action employer M/F/D/V/SO. Job Type: Full-time Pay: $45,000.00 - $60,000.00 per year Benefits: - 401(k) - Dental insurance - Disability insurance - Employee discount - Flexible schedule - Health insurance - Life insurance - Paid time off - Referral program - Retirement plan - Tuition reimbursement - Vision insurance Schedule: - Monday to Friday Work Location: - One location Work Remotely: - Temporarily due to COVID-19
Summary Posted: **Oct 25, 2020** Weekly Hours: **40** Role Number:**200200453** Our team is building the next generation developer tools empowering Swift developers to build products customers love. We're a fast moving, highly skilled but small team designing and building the libraries, systems and tools that Apple’s developers use to build their application and services with. They use our tools to perform their every day tasks, handling a massive and ever growing scale. As such, our tools must be an example of excellence in software engineering. That's a tall order, and we're looking to add more talented and passionate engineers who love dealing with such challenges. You will have experience with some of the skills below. Nobody is expected to have experience with all of these, but we are looking for someone with a strong desire to learn what you don’t know. Key Qualifications - Diverse exposure to different programming languages, especially C based language like Swift, ObjectiveC, Rust, C++, C, Go - Familiarity with the development lifecycle of iOS, macOS and server applications, and the daily routine of software development teams that build them - Familiarity with dependency management and build systems like SwiftPM, cocoapods , crates, golang/dep, npm, gradle, maven - Familiarity with Distributed build systems like Bazel/Blaze, Pants, Buck - Familiarity with compiler and linker technologies like LLVM, clang, gold - Familiarity with async programming models, including the Actors model - Familiarity with event driven, asynchronous I/O framework like libuv, swift-nio, netty, tornado, twisted, event-machine - Familiarity with high performance systems and lock-free programming - Be able to design intuitive and scalable APIs that developers love to use - Good understanding of macOS, iOS and Linux Description In this position, you will work on foundational Swift technologies including tools, services and libraries that power the Swift ecosystem, and help shape the future of the Swift language. You will be involved in all aspects of taking a feature from concept to implementation. You will be responsible for making Swift shine on Apple platforms and Linux, and building a safe and joyful dependency management and package ecosystem. You will be an active contributor to the http://swift.org (http://swift.org/) open source project. As part of the Apple Swift team, you will need to have an understanding and appreciation for what it takes to ship a quality tools and libraries. You will also need a keen interest in interacting with and supporting our large and diverse user base. This position is based onsite at Apple’s campus in Cupertino, California. Please send applications to: swift-team-apply at group dot apple dot com and include a brief statement about yourself and how you see a potential mutual fit with the team. Education & Experience Bachelor of Science in Computer Science, or equivalent experience. Additional Requirements - Believe in automation and tooling as a critical part of the software lifecycle - Be curious about how systems work and how they fail - Be eager to learn new technologies and solutions - Love open source and collaboration - Be detailed oriented. perfectionists also welcome - Like to be challenged - Be a team mate, a student, and a mentor - Have some cool stories to tell from your past experience
**Greenback Expat Tax Services** is a company that specializes in preparing tax returns for Americans living overseas. We are a highly energetic, positive, resourceful team working virtually across the globe. We believe that executional excellence is the key to success. We are currently seeking a **Director of Marketing** that can manage our new customer acquisition and customer experience end to end for the business. This role will have three direct reports: Marketing Operations Manager, Marketing Product Manager, and New Customer Acquisition + Brand Manager, as well as freelance specialists in areas of web development, design, SEO, etc. **What You Will Do:** In collaboration with the CEO and the COO/Integrator, and supported by a high energy and talented team, the Director of Marketing will be 100% in charge of all the marketing activities for our business. You’d be responsible for crafting and then executing against marketing campaigns that help us acquire new customers and retain them year over year. If that sounds like a challenge that excites you, read on! Using a mix of tried-and-tested practices, your creative ideas, and digital marketing prowess, the Director of Marketing will create marketing campaigns to help us GROW! Our current growth is already impressive, so imagine what you can do at the helm! The types of channels we use now are SEO, SEM, social media, email marketing, webinars, PR, and partnerships. You need to not only be able to constantly tweak and improve on what we already do but also think bigger - looking for ways to really stand out and above a crowded landscape of tax preparers and find a way to make the Greenback brand shine and really strut our stuff, to show expats why we’re the best tax preparer in the market! **Your Qualifications:** *You LOVE and admire brand strategy and marketing!* - You’d be the brand advocate, ensuring that Greenback as a business is widely known and recognized as the most loved and admired US expat tax preparer firm. This means not just having a beautiful, high performing website, and exemplary presence on social media and across the web, but also ensuring we are constantly adding value to the expat community and contributing as good global citizens. *Inbound marketing comes naturally to you- you know funnels, buyer personas, and geek out on using data to always be improving.* - Attract traffic to our site and our brand. - Convert that site traffic into new leads, prospects, or registrations, depending on what stage of the marketing funnel they are in. - Nurture that interest into paid customers. - Ensure that their experience is first class from the moment they begin tax prep with us to the day their return is filed with the IRS. - Rinse and repeat! *You can execute with grace, juggling multiple channels, freelancers, and team members without breaking a sweat.* - Great ideas are one thing, but excellence in execution is what makes them generate value. You are someone who can execute via others or on your own, who can motivate a team of employees and freelancers, who can hire and manage freelance talent, and can make things happen. *You’re a technical genius and organized to a fault.* - You’ll spend a lot of time making things happen in Salesforce, Marketing Automation platforms, WordPress, and measuring it all via Google Analytics. We as a business embrace data and love measurement (things that measured get managed), so you’d need to not just be out there making things happen, but also be able to manage a budget, to a set of KPIs and always be using data to make decisions and improvements. *You’re independent, a team player, and like a challenge.* - We’re looking for someone who’s a great fit for our company culture. We’re a small, tight-knit team, all of us working remotely from home offices. We’re growing fast (check us out on the INC 5000 list - woohoo!). We’re obsessive about customer experience, believe that planning is the key to success, and like to work hard and make things happen, but also live our lives outside of the (home) office too! We’re looking for someone who is confident, reliable, an excellent communicator, loves working in a fast-paced team, and is able to get things done with minimal supervision (we don’t like looking over your shoulder and don’t think you’d like that either). *You’re excited to get under the skin of our customer's needs (US taxes and living abroad).* - We don’t expect you to be an accountant (and in fact, don’t want that, you need to think like our customers), but you will need to learn and become a subject matter expert on US expat taxes. Similarly, you need to be able to put yourself in the shoes of our customers, expats who have a broad range of emotions about living abroad (Excited? Nervous? Miss home? Love to travel!) but all are universally frustrated and confused by their expat tax obligations. Time zone: we’re looking for someone who is in a fixed time zone +/- 3 hours from EST. We’re not looking for long term travelers/people who aren’t in the same time zone most of the year. **What We Offer:** - The opportunity for you to work with highly talented, communicative, make-it-happen people who also love adventures. - A seat on our leadership team long term. - Very generous time-off policy - in 2020, we have 16 company paid holidays and a take-what-you-need policy on time off. - 4 weeks of Paid Parental Leave at 100% of your salary! - We have an excellent benefits package that includes a 401k plan (with company match), medical, vision, and dental coverage (We pay 75% of your premium), and short term disability (We cover 100% of the cost)! - This role will work hand in hand with the CEO/COO, so you’ll get lots of access to mentorship. - Annual team trip (this year: San Diego, last year: Playa del Carmen, Mexico) **About Greenback:** Greenback makes life better for Americans living abroad and aims to take away the anxiety and hassle of helping US expats become and stay compliant with their US taxes while overseas. **Company Values:** - We cherish feedback and consider it a gift to each other and from our customers. - We build trust by providing a painless tax preparation experience that our customers can’t help but tell their friends, family, and expat communities about us. - We make decisions quickly and effectively using data with customer needs always in the forefront of our minds. - We strive for simplicity and seek to continually improve processes both internally and externally. - We think and strategize like a large company while maintaining the heart, passion, and pace of a small company. - We understand that expat taxes are not one size fits all and provide confidence to our customers through our deep expertise in expat tax. - We believe that detailed planning and flawless execution are critical for a smooth-running operation. - We hold ourselves to the highest standards and we are accountable for the success of our role within the business. Being accountable includes an obligation to make things better, to pursue excellence, and to do things in ways that further the goals of the business. - We approach each day and the new challenges it brings with a positive attitude, an open mind, and a can-do spirit! We celebrate and honor each other's contributions proactively.
Hi, we’re CompanyCam. We create simple-to-use, visual-first communication and accountability tools for contractors. Imagine a B2B SaaS app that doesn’t look like garbage, built by a [team of capable, laid-back people](https://companycam.com/team). But don’t let the chill throw you off; we’re a fast-growing, product-led startup with big plans for the future. The Role ======== We're looking for sharp, self-motivated, kind, problem-solving **Product Managers** to join our team. You'll use your experience and expertise in shipping well-designed and successful SaaS apps to help us **build the right stuff.** We're not short on ideas, but we do need someone that can use their own insight, connection to users, data, and knowledge of technical feasibility to make product strategy decisions. We're not looking for backlog administrators or "project" managers, and you won't impress us with Scrum or Agile certifications. We're looking for someone that'd be capable, either now or in the future, of being the CEO at their own startup. Why CompanyCam? =============== Did you wake up this morning with a burning desire to create apps for roofers, remodelers, or plumbers? No? I didn’t think so. I admit, it’s not something one thinks about without some prompting. But bear with me for a moment... Contractors are *everywhere*. They build our homes, they literally put roofs over our heads, they wire up our electricity, give us access to the internet, fix our plumbing and AC, paint our homes, the list goes on. At CompanyCam, you’ll work with intelligent, kind people to make contractors' work easier and create time for them, so they can get shit done and spend more time with their families or on other things they care about. Sound corny? You’ll find that mid-western ethos permeates our culture (we’re based in Lincoln, NE), so if you can’t hang with that, no hard feelings, but this probably isn’t the role for you. What it's like to work at CompanyCam? ===================================== Our Product and Engineering departments do things a little differently. We use Basecamp’s [Shape Up](https://basecamp.com/shapeup) method (fused with empowered product teams a la Marty Cagan's [Inspired](https://www.amazon.com/INSPIRED-Create-Tech-Products-Customers/dp/1119387507/ref=sr_1_1?dchild=1&keywords=inspired&qid=1591733279&sr=8-1)) to organize and execute our work. You'll largely be spending your time "shaping" projects for the engineers and designers to work on, while also spending some time in the weeds with them on delivery. **No sprinting, no scrumming, no death by 1,000 meetings.** We collaborate as a team, but we also aim to protect our engineers' and designers' time, treat them like adults, and trust them to get their work done. We’re also big on not overworking people. Put in a focused eight hours and TURN. SLACK. OFF. **No nights and weekends required.** Our larger company culture is also refreshingly chill. We have fun, learn from each other, and don’t take ourselves too seriously. We cover the important stuff too. We pay well, offer unlimited vacation, meaningful equity, health insurance, and other benefits. If you're local or down to move to Nebraska in a post-COVID world, we’re custom remodeling a new office space in the Lincoln Haymarket area that you’ll love. If you're remote (about a third of the overall product+engineering group is), we’re well set up with great conference room video equipment so you feel like you’re there with us, and once live is back to normal we'll fly you in a few times a year to hang out in scenic Lincoln, NE. Now, on to the requirements: You MUST... =========== - **Show up** every day, having the courage to do the difficult but necessary stuff. - **Grow up** constantly: you're OK working in an environment full of change. You take responsibility, love ownership, learn continuously, and have a growth mindset. - **Do good** by treating your co-workers and customers the way you would like to be treated. - Have strong experience and expertise in collaborating with Product (UX/UI) Designers and Engineers to build user-facing apps. - Be comfortable with -- and adept at -- interacting directly with customers, showing a proven ability to uncover their true needs. - Be an expert at **stakeholder management**, integrating their expertise with customer and business needs to achieve success. Be ready to debate with Luke, our CEO who will challenge you with many (good) opinions about product and UX. - Be excited be held accountable to **numbers** that measure real outcomes. - **Reside permanently and currently somewhere in the continental USA**. Sorry, we're not hiring PMs outside the US at this time even if you're willing to work during US timezones. It'd be NICE if you... ====================== - Live in Lincoln, NE or are interested in relocating (we'd provide assistance). - Are a former engineer or product designer. - Have some data-diving experience in Mixpanel or writing SQL queries. - Have worked within the Shape Up methodology and know its strengths/weaknesses. - Have experience building well-designed apps in a [Product-led Growth](https://openviewpartners.com/blog/what-is-product-led-growth/) environment and can leverage that experience here.
**REMOTE** **SPLUNK SYSTEMS ENGINEER****, SENIOR** **About Us:** VetCentric is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cybersecurity, supply chain & logistics management, strategy, business analytics, and IT services such as system design, continuous improvement, virtualization, and data center management. VetCentric is an SBA certified HUBZone company and VA CVE certified Service-Disabled Veteran-Owned Small Business (SDVOSB). We operate in 15 states with offices in Washington DC and Northern Virginia. **Perks Working with Us:** - Competitive compensation - Comprehensive health, vision, dental benefits - 15 days leave and 10 days of paid Federal Holidays - 401(k) with a matching plan - Annual training budget - Fantastic company culture **Location(s):** Anywhere, US. Candidates from HUBZones (https://maps.certify.sba.gov/hubzone/map%22%20/l%20%22center=39.828200,-98.579500&zoom=5%22%20/t%20%22\_blank) preferred. **Employment Eligibility:** Eligible to work for any employer in the United States without requiring sponsorship. Sponsorship is not available currently. **Position Summary:** Supervise and manage the daily activities of Enterprise application monitoring solutions of Splunk Core and ITSI. Need expertise in design, implementation, management, and operational use of systems monitoring tools, including but not limited to, Splunk/Splunk ITSI, Orion SolarWinds, AppDynamics, DynaTrace, and Aternity. Ability to write power-shell and shell scripts. Plan and monitor the optimizing of system operation and resource utilization and perform systems capacity analysis and planning. Plan and monitor assistance to users in We are looking for a highly motivated individual with a great attitude to be a part of an exceptional team at our esteemed client. The Systems Engineer, Senior is responsible for supporting the monitoring solution via Splunk Core and ITSI software running on the enterprise cloud environment. The candidate will build and operate automation tools, services single-pane-of-glass dashboards that directly impact the productivity of our client's organization and production platforms. We are looking for an engineer who not only understands the fundamentals of designing scalable platforms, but also has a passion for architecting, building, and evangelizing infrastructure solutions. **Required Skills & Experience:** - Education & years of experience: Master's degree in IT related field and 10 years of experience OR GED/ Bachelor's degree and 20 years of technical experience. - Related experience: 4+ years' experience in a Splunk engineering role supporting SOC or NOC environments - Technical Skills: Splunk Core, Splunk ITSI, Orion SolarWinds, AppDynamics, DynaTrace, and Aternity. Ability to write power-shell and shell scripts - Clearance: Must have or be able to attain and maintain Public Trust or higher - Sound knowledge of fundamental data structures, algorithms, and other computer science basics - 4+ years' experience in a Splunk engineering role supporting SOC or NOC environments - Ability to work cross-functionally with application teams to modernize applications where appropriate and support cloud integration efforts with Splunk - Depth of experience with data engineering with Splunk for both ingestion and extraction - Experience maintaining Splunk and its underlying infrastructure - Experience with Windows and Linux Operating systems, services, daemons, containers and VMs - 3+ years' experience with ServiceNow ITSM - Experience troubleshooting and identifying root cause issues - Excellent customer facing skills as well as oral and written communication skills **Job Description:** - Implement best in class engineering strategies to support a large distributed clustered Splunk environment consisting of Search Heads, Indexers, Forwarders, Splunk Enterprise Security (ES) app spanning security, performance, engineering, and operational roles - Work closely with other engineering teams and business stakeholders to design automated solutions for performance, privacy, and compliance - Be the engineering voice in helping recognize and onboard new data sources into Splunk, analyze the data for anomalies and trends, and building dashboards highlighting the key trends of the data - Work closely with other engineering teams and business stakeholders to gather requirements, perform troubleshooting, and provide assistance with the creation of Splunk search queries and dashboards - Develop solutions for profiling, monitoring, reporting, and testing on the platform - Support creation and implementation of data governance policies, standards, and processes - Monitor the responsiveness and availability of critical websites and web applications from the end-user perspective - Manage application availability, performance, and pro-actively find performance bottlenecks - Provide deep visibility into on-prem, cloud, and hybrid applications performance - Enable integration of Splunk Core and Splunk ITSI and development of the single pane of glass dashboard, including integration with ServiceNow ITSM. *“E-Verify Employer, EOE Females/Minorities/Protected Veterans/Individuals with Disabilities; VetCentric partners will offer equal employment opportunities to all persons without regard to race, color, religion, sexual orientation, gender, gender identity, age, national origin, physical or mental disability, veteran status, or other characteristic protected by applicable law.”*
Job details Job Type Internship Full Job Description **We are currently accepting applications for Summer 2021 for an IT Developer Intern!** **The Company** Stone Coast Fund Services is an award-winning, steadily growing hedge fund administrator that’s found a better way in a better place. With a sole office in Portland, Maine, Stone Coast comprises over 180 hard-working and smart professionals who deliver administration services to over 90 hedge fund managers around the country with investors around the world. We hire carefully, treat people well, and are rewarded by exceedingly low turnover in an industry where high turnover is the norm. **The Mission** Our mission, to “take pleasure in work done well, and in working well with others,” is an obligation to our clients, to their investors, to our communities and ultimately to our peers and ourselves. Fund administration, done well, requires carefully selecting smart, dedicated professionals and providing them with the resources, training and workplace culture that will engender their loyalty and bring out their best. To that end, we strive to develop and nurture relationships that are characterized by trust, respect, and affection. We look for colleagues – and clients – who will share and reciprocate these values. **The Location** Our location is central to our mission. Stone Coast is in the heart of Portland’s Old Port waterfront, a picture-perfect tourist destination that we are fortunate to call home. Our offices offer beautiful views of Portland Harbor and the islands of Casco Bay. From our front door, we can walk to award-winning restaurants, cafes, museums, and shops. Living in Portland and surrounding areas offers excellent schools, minimal commutes and proximity to beaches, mountains, and state parks. **The Position** As a member of the Information Technology Team, this Developer Internship position would be responsible for the following: - Implement and improve web applications, web services and solutions that integrate with proprietary and/or third-party applications to support data integration needs of various business units - Develop console applications, integration applications and code in C# to help streamline workflows, automate manual processes and implement new features, business logic or to fix bugs - Test programs to ensure that logic and syntax are correct, and that program results are accurate - Develop, modify, or generate reports and scripts to execute against database applications, and develop queries and stored procedures to help with report development for the operations team - Modify code to fix bugs and test existing applications to help deliver quality code to production - Use testing tools to implement unit and integration tests to ensure code quality **Qualifications and Experience** - High interest in and enthusiasm for our business - A strong interest in Information Technology - Dedicated to the highest level of client service - Friendly, approachable, and unfailingly reliable - Intellectually curious and inclined to ask questions - Proficiency with Microsoft Office (including Word and Excel) - Highly organized and exceptionally detailed - Ability to quickly learn and understand complicated concepts - Highly professional and proficient in written and verbal communication **Education Requirements** Candidates must be enrolled in a four-year degree program at an accredited college, preferably pursuing a degree in Computer Science. **Application Requirements** **Please note your application will be considered incomplete without the following materials:** - Cover Letter - Resume - Academic Transcript **COVID-19 Considerations** Our employees’ health and safety are a top priority. In response to COVID-19 most staff are currently working from home and we are conducting interviews remotely. Depending on the start date this position may onboard and begin work remotely. At such time that Stone Coast transitions employees back into the office, this position will transition as well. **Interested?** We seek high aptitude, intellectually curious candidates that enjoy working as part of a team, satisfying our clients and striving for the highest standards. The quality of our services derives solely from the quality of our people. Therefore, we seek smart, hard-working, ethical, and friendly professionals – from recent college graduates to fund administration veterans. At Stone Coast, we strive to reflect the community of which we are so grateful to be a part, and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and colleagues without regard to race, religion, ethnicity, national origin, sex or orientation, gender or identity, disability, age, veteran status, and any other basis or status designated under applicable laws. *If you don’t see an opening for which you are* *qualified, but do have relevant industry experience, please feel encouraged to apply to our General Application at the* *Career Center* *at* *www.stone-coast.com* *. Our growth compels us to continuously search for talent, and we may be contemplating a position that fits your experience.*
Devpost's mission is to inspire the world's developers to build great software. Developers consider us their go-to site for discovering and competing in the world’s software competitions (hackathons), and for finding inspiration to build their next big project. As a developer on our team, you’ll help them do that daily. Customers who trust us to inspire these developers include Amazon, Google, TechCrunch, Microsoft, Atlassian, Facebook, Block.one, DocuSign, Twitter, Snapchat, many startups and non-profits, and more. The global market for new software and its makers has exploded, and we’re uniquely positioned to provide developers with a platform for what matters to them: learning, community, and professional opportunity. Our goals are centered around a close relationship with our users, and a dedication to continuously improving our platform and ourselves to meet their needs. Our purpose is firmly rooted in the belief that technology can bring about important change and improve lives. **What We're Looking For:** You have a strong commitment to building great, well-factored code. You take pride in your work. You do well in teams. Developers and designers you've worked with think highly of you and your work. As a web developer on our small team, you'll have a huge impact on all of our current and future projects. You'll contribute to product design, implementation, deployment, refinement, and maintaining production. **For the past several years, you've been:** - Creating production software (3+ years), with at least 2 of those years creating web applications in Ruby on Rails or similar - Using practices to improve code quality and reduce bugs (e.g. code reviews, automated tests) - Treating software engineering as a craft and exploring it outside of your day job **We'd Like to See:** - Experience developing, releasing, and maintaining web applications - Comfort with a server-side MVC framework (e.g. Ruby on Rails, Django, etc.) - Ability to write clean, readable code - Comfort with relational and/or non-relational databases - Attention to software development fundamentals - Track record of collaboration and leadership in agile software methodologies **Bonus Points:** - Experience with infrastructure configurations and maintenance - Comfortable with macOS and unix based operating systems - Experience with modern front-end technologies, libraries and frameworks (e.g. ES6, Vue.js/React, etc.) - Evidence of community involvement, i.e. open source contributions on Github, StackOverflow questions/answers, SlideShare presentations, Devpost portfolio showcasing your projects **Salary and Benefits:** - Competitive Salary - Stock Options - Great Benefits The position is for full-time employment. We're based in New York, but remote employees are welcome. If you’re interested in making a meaningful difference in the world through your code on day one, send us a copy of your resume and a cover letter sharing a little about you and why you might be a good fit. Please also provide a link to source code for a recent project that exemplifies your work. This is a remote position.
**Overview** Guidehouse is a leading management consulting firm serving the public and commercial markets. We guide our clients forward towards new futures that build trust in society and your professional skills along the journey. Join us at Guidehouse. **Responsibilities** As Oracle eBS Federal Financial technical developer, Ability to write complex code using Oracle and Unix tools to meet client's requirements in business areas such as Oracle eBS i-Procurement, Purchasing and Payable modules. Our professionals help our complex engagements with Solid understanding of Oracle EBS database/table structures and the integration and impacts between modules. We seek candidates with thorough understanding of Oracle eBS Requisition, Purchasing and Payable module interfaces and ability to work independently in converting the business/functional requirements in to detailed or technical design components. Our professionals help our clients transform their business processes, improve internal controls, improve efficiency of operations, increase transparency and performance management, and to comply with Federal laws and regulations. The nature of our projects is extremely fluid and requires self-motivated individuals that are willing to develop solutions on their own or in a team of highly skilled professionals. Our professionals need to integrate IT solution systems for the business with existing client systems. Our engagements include complex integrations between Oracle Federal Financials and Federal Agency’s mixed systems. We expect our professionals to be innovative in designing the solutions and ability work in multi vendors environment. **Qualifications** The successful candidate will have proven experience in developing interfaces for Oracle Federal Financials P2P modules. The candidate will provide oversight and be accountable for quality of services and deliverables. Candidate will also provide technical recommendations and support implementation into the financial system. - Perform data migration and conversion efforts - Conduct research and analysis to meet the client’s missions and objectives including understanding of federal regulations - Must have experience working directly with end users and upper management - Solid understanding of Oracle EBS federal and financial modules and the integration between modules - Knowledge of Oracle Compusearch Interfaces (OCI), PRISM and related integrations with Oracle i-Procurement and Purchasing modules is a plus. - Experience working with APIs and integrations using Oracle SOA webservices - Work independently to understand business requirements and rules - Ability to design and document solutions for complex problems - Knowledge Preferred: Demonstrated expertise in Oracle Fusion Middleware and Oracle SOA implementations - Client-facing experience in a consulting environment among mid-level to senior leadership - Professional Certification (Oracle, PMP) preferred - Excellent verbal and written communication skills (including presentation skills) - Understanding of functions affecting budget and financial data (e.g., Prompt Pay Act, Supplier Maintenance, Payment Methods, Reporting) - Understanding of funding and financial accounting structures (e.g., Funds, cost types, Object Class) - Experience and comfort with MS Excel and other MS Office products - Aggregate and synthesize data from authoritative systems into metrics and analytics - Ability to quickly comprehend complexity and convey findings in concise, well-written narratives Degree Holds a four-year degree from an accredited college or university. **Additional Requirements** - The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described. **Disclaimer** **About Guidehouse** Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected] All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. ***Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.*** **Rewards and Benefits** Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. **Benefits include:** Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program
**About us** Genioo is a next-generation management consultancy that has redefined the art and science of smart project delivery. Powered by a unique mix of talent, process, and tech, we work with Fortune 500 clients as a trusted partner to translate great ideas into concrete initiatives that deliver lasting value. We combine the best of consultants and non-consultants, the best of man and machine, and the best of client assets with our own. Working at Genioo is like being at an entrepreneurial start-up and a top consulting firm all rolled into one. This is an adventure we're on together and we couldn't be more excited about it. We approach the workplace with the same passion for delivering value that we do with our client projects. Genioo is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. We give people opportunities to stretch and learn on their own terms. We challenge each other with a spirit of mutual respect and celebrate each others' successes. We champion a feedback culture, ensure perspectives expand, and that potential is maximized. Together as a team, we contribute to the progression of Genioo as a company and are committed to excellence in everything we do. **The role** We are looking for a Senior Project Manager Client Services to join our fast growing and dynamic team. As a Senior Project Manager based in the US, you will have a unique opportunity to be working with clients on a daily basis, gaining trust and building lasting relationships early on in your career. You will experience the excitement of leading highly talented and internationally-minded team members who are smart, driven and truly fun to work with. You will be encouraged to bring in their entrepreneurial ideas and initiatives. The fast paced environment will enable you to develop your full potential and experience readiness-based advancements to become long standing members of a consulting company. **What you should enjoy doing:** - Lead and contribute to project teams that include consultants (Genioo and independent professionals) and client team members over extended time periods with involvement across all phases of the project. - Provide comprehensive solutions to business challenges for our clients, particularly related to productivity, cost reduction, operational excellence, transformation, and change management. - Deliver projects on time and on budget, ensuring that all work performed during the project aligns with / exceeds client's expectations and reflects the Genioo standards. - Proactively identifying and cultivating business opportunities, writing proposals, responding to customer requirements and helping craft insightful, high-quality solutions to solve complex business challenges - Help to develop and continuously expand Genioo's service offerings and methodologies. - Contribute to the development of a fast-growing organization and scaling of internal functions. **What we look for:** - A minimum of 7 years in a leading management consultancy and solid Life Science industry know-how. - Experience in the delivery of successful projects in one or more of these topics: productivity, operational excellence, supply chain, procurement, BD&L, transformation, ideally in the life sciences industry. - A bias for execution and a "hands-on" approach to get things done and make a demonstrable impact on projects. - Talent for synthesizing complex topics and explaining them in easily-understood terms to a variety of stakeholders. - An excellent networker with a proven track record in winning new clients and keeping your relationships with them alive. - Someone with a healthy competitive nature who jumps at the chance to pursue new business opportunities. - Entrepreneurial enthusiasm to help build a cutting-edge business and change the way companies do project work. - Contagious passion combined with demonstrated leadership in motivating people. **What we offer:** Impactful client work & great opportunity to shape the company: - Gain trust and continued exposure to senior clients beyond what you have experienced previously in traditional consulting companies - Build on Genioo's strong relationships and access to clients in the life science and related private equity sectors and our wide-ranging offering of functional topics linked to productivity improvement - Experience our unique way how we deliver project work, focusing on implementation and always ensuring long lasting high-quality impact of the full project potential Great people around you: - Guide team members who are a unique mix of internationally-minded young and experienced colleagues that strive for quality, impact and team success - Receive guidance from entrepreneurial senior leaders with deep industry expertise, who work closely together with you to develop new opportunities - Enjoy the company of fun and smart colleagues - many of whom may become your friends - who are committed to not only work hard but also "play hard" - Experience and role-model our culture of mutual support, respect and responsibility Entrepreneurial work environment: - Experience Genioo's ambition to scale and build a big industry-leading specialized consulting company, which has the potential to revolutionize the industry - Have a broad and holistic perspective, involve yourself in the business aspects of Genioo such as vision and strategy work, clientele development and organizations beyond project delivery. Work with the leaders of Genioo to co-shape the future of the company. - Leverage the established base of a strong and profitable consulting company working on high quality projects in a start-up-like environment. Have access to industry-leading clients and top talents. - Bring-in your own ideas and initiatives, work with and learn from the leaders of the company to grow new clients, build high-performing teams and ensure high quality client impact. Have the opportunity to develop an internal "side hustle" that leverages your passion upside of Genioo's success through our start-up-like equity share program. Steep learning curve & intellectually stimulating work: - Capture the opportunity to work with and to learn from our very experienced Directors, VPs and Founders of Genioo who have deep industry experience and access to top tier clients - Embark on a career in a fast-paced environment that provides challenging and stimulating work supported with guidance from very senior leaders - Allow yourself to be pushed out of your comfort zone, acquire new insights and capabilities and thus grow from a manager to a industry-regarded leader and member of Genioo's leadership team as Director or VP - Shape your development along the lines of your preferences and long term growth aspirations by choosing your client focus, your functional depth and your geographical preferences Unique delivery model: - Become part of a company that plays into the mega trend of independent workforce. Work with our experienced leaders and independent workers in high performing teams - Have privileged access to knowledge of senior deep subject matter experts through our network of independent professionals - Build with us on our shared vision of an integrated consulting and tech company, providing a platform for project delivery to our clients
Introduction ============ Join our remote, distributed team and bring world-class product design to our exceptional software engineering work with top publishers like Heavy.com and tech companies like Google. Enjoy a collaborative and supportive work environment, schedule flexibility and trust, and the chance to play an important role in helping XWP create exceptional products and customer experiences. Summary ======= The Senior Product Designer is responsible for designing the interactions and interfaces people use to engage with the products we build, helping both users and our customers achieve their objectives and have a delightful experience. In practice this means working with our customers and engineering teams to understand and define the problem, users, and context, and to design a solution iteratively and collaboratively from concept to prototype to high fidelity, engineering-ready designs and design requirements. Areas of Focus ============== - Visual design of interaction and interface concepts and prototypes - User testing and validation - Visual design of high fidelity, engineering-ready designs Accountabilities ================ - Participate in the discovery process to understand the problem, users and their objectives, customer and their objectives - Ideate with the Product Owner and Project Architect to identify possible solutions - Create artifacts (questions, visual concepts and prototypes) to aid in user testing and customer validation - Iterate on ideas to arrive at a solution (interaction and visual design) with team and customer buy-in - Create high fidelity designs and design guidance for the engineering team to implement the interactions and interface - Support the engineering team as needed through implementation - Advocate and design for accessibility - Follow Agile methodologies - Estimate effort to complete planned design work - Support the development and improvement of design processes and best practices - Participate in our design community and help grow our design expertise - Be a supportive team member and leader - Be candid and respectful - Maintain a growth mindset Evaluation ========== Here are ways your design contributions to our clients and team will be evaluated: - Have you been an active participant in and valuable contributor to the discovery and planning process with clients and the engineering teams? - Have your design efforts met the needs of the project timelines? - Have you communicated proactively with the team and client, including as any changes in timeline or direction arose? - Have you taken responsibility for any mistakes that you may have made and worked with the team to resolve them? - Have your contributions built trust with your teammates and clients? - Are you continually working on ways to improve your skill set as a designer? - Do you treat others with respect and lead by example? Job Requirements ================ Must-haves: - Servant-leadership approach to team members and clients - Proven (3+ years) experience leading the product design process - Strong proficiency designing with collaborative tools (e.g. Figma) - Deep experience creating visual concepts and testing them with users - Deep experience creating engineering-ready visual designs for web and mobile - Experience with agile methodologies (e.g. Scrum, Kanban, Lean UX) Preferred: - Proven effectiveness engaging with remote, distributed teams - Experience designing themes and editorial workflows for WordPress - Experience working with major technology companies and publishers - Experience collaborating on projects in Github and Atlassian’s Jira - Interest in participating in and passion for giving back to the WordPress community You will also want to have these characteristics: - Highly organized, motivated, and execution-oriented - Self-starter comfortable working in a highly technical environment - Demonstrated ability for continuous learning, creativity, and problem solving - A bias for clarity and alignment, proactively reaching out to teammates and/or clients to address uncertainties and realign as needed. - Ability to work effectively and dependably in a remote position Payscale ======== This is a mid to senior-level role, with a typical pay range of USD $50 to $75 per hour for contractors or a salary for employees of $90,000 to $120,000 with benefits, depending on proven experience level and engagement terms. Work Environment ================ You’ll be joining a remote-first, distributed team of over 50 people hailing from 5 continents, including Project Managers, Product Owners, Architects & Engineers, Quality Analysts, UX Architects & Designers. Enjoy benefits including: - Trust and support from your colleagues (we look out for each other as we work towards a shared purpose) - The rewards of a highly collaborative culture (we’re a team, not a working group) - The joys of remote work: schedule flexibility, skip the commute, more time for family and interests outside of work - The chance to play an important part in helping XWP achieve its full potential and make a meaningful difference for our clients, team members and the WordPress community
Job details Job Type Contract Full Job Description **JOB DESCRIPTION** **PLEASE NOTE: This is a work-from-home position that will cover the southwest region including Arizona, Colorado and Nevada.** Network Development professionals - are you looking for a rewarding new position with an industry leader with a firm commitment to its employees? Join our team at MultiPlan! Founded in 1980, we are the industry's most comprehensive provider of healthcare cost management solutions. We have over 1,000,000 healthcare providers under contract, an estimated 68 million consumers accessing our network products, and 40 million claims reduced through our network and non-network solutions each year. **JOB RESPONSIBILITIES** As a Sr. Contract Negotiator, you will be responsible for identifying and evaluating opportunities, negotiating optimal reimbursement rates, and drafting contracts for an assigned provider network to ensure patient access to the highest quality, cost-effective providers of healthcare services in accordance with applicable regulations and MultiPlan's policies, practices and procedures. In addition, this position is responsible for working with management in the aggressive execution of regional strategies based on market trends and client expectations as well as continuing evaluation of the region's network in terms of penetration and discounts. Your specific duties in this role will include: - Assist management in the identification and development of contracting priorities for assigned territory to support Network Development contracting initiatives. - Negotiate and execute provider contracts to support penetration and discount objectives relative to competitive market tends and client expectations through comprehensive, aggressive execution of region specific contracting goals. - Foster and maintain superior provider relationships. Respond to provider questions, issues, and problems that have been appropriately escalated and produce a solution. - May manage relationships with leased networks. - Maintain, and preferably exceed, contracting production and quality standards consistent with established regional goals. - Prepare analyses, reports and presentations by collecting, analyzing, and summarizing information and trends. - Serve as mentor to less experienced Provider Contractors through on-going instruction, coaching, modeling, and counseling aimed at developing the type of skills and behaviors that will result in successful resolution of provider contracting. Share provider contracting insights and information with less experienced contractors. - Work with Regional Sales and Account Management to respond to and anticipate access requirements and network related performance guarantees. Use information derived from Requests for Proposals (RFP) to assess network adequacy and competitiveness in region. - Partner with HCE to conduct financial analyses and monitoring of marker trends to identify, develop, and implement competitive reimbursement. - Provide support in facilitating education and training opportunities for contract team members. Comply with mandatory training programs requirements, including Human Resources, product orientation and contracting tools and resources. - Ensure compliance with established policies and procedures and with regulatory requirements (such as but not limited to HIPAA, integrity, product orientation, and contracting tools/resources). - Collaborate, coordinate, and communicate across disciplines and departments. - Demonstrate Company's Core Competencies and values held within. - The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **JOB REQUIREMENTS** As a Sr. Contract Negotiator, you must be highly organized and detail-oriented, with strong analytical, problem solving, prioritization and negotiation skills. You should also be able to handle multiple tasks in a fast-paced, deadline-driven environment, both independently and as part of a team. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to effectively present information and respond to questions from groups of managers and clients. Specific qualifications for the role include: - Minimum Bachelor's Degree in related or applicable field, or HS Diploma (or GED) and four (4) years' experience related to network development - Minimum 5 years experience in provider contracting and network development (including contracting experience with a combination of physicians, physician groups and hospitals), or equivalent provider/payer experience, successfully negotiating complex financial rate structures and contract language - Knowledge and understanding of provider finance components including budget, charge structure, reimbursement formulas and healthcare finance - Knowledge of provider organizations and operations applicable to assigned focus - Knowledge of the provider community as a whole in the market areas including an understanding how the complex interrelationships between hospitals, physicians, ancillaries, etc., work together as an entire system and the ability to apply these components as leverage during negotiations as appropriate - Knowledge of MultiPlan's integrated business model and its relationship to the Company's clients and participating providers - Communication (written, verbal and listening), business acumen, analytical, negotiation, organization, strategic, multitasking, and prioritization skills - Ability to demonstrate successful negotiations by possessing skills necessary to strategize, construct and negotiate complex financial rate structures and contract language. - Ability to successfully manage multiple competing priorities. - Ability to effectively negotiate rate structures and contract language that is compatible with the Company's business model while limiting risk to the Company and its clients - Ability to minimize non-standard language by thoroughly understanding our contracts is a must. - Ability to elicit trust and credibility with all levels of the organization - Ability to work comfortably and routinely as part of a team and to cooperate across organizational boundaries - Ability to build relationships with internal and external customers - Ability to use computer software, hardware, and peripherals applicable to role - Ability to understand and apply contract language of the Company and of the customers in order to minimize non-standard language changes - Ability to understand relationships and structures of providers and competitors - Ability to be comfortable with and to manage in-person client interface - Ability to effectively communicate the MultiPlan Value Proposition. - Up to 50% travel within assigned geographic area or region **BENEFITS** As a Sr. Contract Negotiator with MultiPlan, you will be part of an organization with a proud 30-year legacy of experience and growth. We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities. Your benefits will include: - Medical, dental, and vision coverage - Life insurance - Optional and dependent life insurance - Short- and long-term disability - 401(k) - Paid time off - Paid company holidays - Tuition reimbursement - Flexible Spending Account - Employee Assistance Program - Summer Hours ***Opportunity. Recognition. Satisfaction. Grow your career with MultiPlan!*** ***Apply now!*** As an Equal Opportunity Employer, MultiPlan will provide equal consideration to all employees and job candidates without regard to sex, age, race, marital status, sexual orientation, religion, national origin, citizenship status, physical or mental disability, political affiliation, service in the Armed Forces of the United States, or any other characteristic protected by federal, state, or local law.
**Level Senior Engineer Role** Level is building a modern remote management and monitoring solution. We are a small team that is well funded and close to launching to our early access customers. We are searching for a strong, multi-talented individual contributor who is comfortable with systems-level programming and networking who can contribute to our agent, written in Go. **Must-Haves** - Deep knowledge of a systems language like C, Rust, or Go. - Not afraid to dig into an RFC. Low-level internals excites you, rather than scare you away. - Experience with system-level APIs in Windows (win32), macOS, and/or Linux. - Excellent written communicator. - Willing to learn and work with Go. **Nice-to-Haves** - Significant WebRTC experience. You have built something with Pion. - C/Objective-C experience, sometimes using system APIs means writing bindings to use in Go. - Video encoding experience. You have worked with H264 and understand the spec. - Building cross-platform libraries, our Go agent compiles to Windows, Darwin, and Linux on a variety of architectures. **Things you might work on** - Building a cross-platform interface to query the active processes on an OS and transmit them over a WebRTC Data Channel to our web app. - Working with libav to create a custom h264 encoder to reduce the latency and bandwidth of streaming a device. - Creating a system tray GUI for the agent. - Securely allowing scripts to be executed against a machine and piping the results over a WebSocket connection. **Why you might want to work with us** - We are a small, fully remote engineering team, and there are no layers of bureaucracy. You can have a huge impact here. - We are very flexible with working hours, we don't expect you to work a consistent block of time, we trust you to get your work done. - We are on the cusp of launching our MVP and starting to grow. - We will offer profit sharing so our small team will receive dividends on profits the company makes. **Why you might not want to work with us** - We are an early-stage startup, and while we are well funded, we are careful with our runway and haven't splurged on extra perks like gym memberships or 401k matching. - You want to work with a large team. We do not intend to hire more until it is painful enough to warrant doing so. **More About Us** We are a startup headquartered in beautiful downtown Asheville, NC. We are a small, close-knit team working to upend the RMM market with a new product. Our CEO and leadership team have done extensive product research and are focusing on traction channels to grow while the product is being built. Though we are a startup, our investors have given us a multi-year runway. We have already made substantial progress towards an MVP. We need someone to come in and help finish our Go agent who is an experienced self-starter that can make an impact on our product development. We aren't interested in someone that just wants to work down a list of pre-defined tasks. Our ideal candidate loves working on products and will help shape the direction of ours. We hope to launch within the next couple of months and want someone to come on this journey with us. We really like the Basecamp philosophy and try to make sure that it doesn’t have to be crazy at work. We won’t ask that you work weekends, or late into the night. We don’t mind if you need to leave for an appointment in the middle of the day. We understand that software development doesn’t happen for 8 hours straight and don’t worry about counting time in the chair. We trust that given a fair timeline with a scope that you help us determine you will be able to deliver features. We are concerned with the end goal, not micromanaging you on the way there. **Pay** We're looking for someone great, but are an early-stage startup. We are offering a rate of 105-115k plus (eventually) profit sharing. We know you could make more elsewhere, but this is an opportunity to jump onto a startup that has the chance to grow quickly in revenue where our profit sharing will ensure you are compensated for the value you bring.
Job details Salary $90,000 - $100,000 a year Job Type Full-time Qualifications - Experience: - Oracle ADF, 3 years (Required) - Agile, 2 years (Preferred) - Oracle PL/SQL, 3 years (Required) - Java Development, 3 years (Required) - Education: - Bachelor's (Required) - Location: - Rockville, MD (Required) Full Job Description **Roles & Responsibilies** - Design and implement user friendly and high performing application solutions using J2EE Oracle ADF based architecture - Develop ADF Business Components like Entity Objects, View Objects and Application Modules. - Strong experience on building web applications on Oracle ADF also knowledge of design and development of ADF page templates - Design, implement, and unit test UI and business layer using ADF Faces and task flows Required Skill Sets - Create flows, wireframes, prototypes, and design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors - Involve in working with ADF faces components to implement the user interface - Work on ADF Faces Components (e.g. Input Components, Output Components etc.), Layouts (e.g. Panel Group Layout, Panel Form Layout, Panel Header etc.). - Build custom search functionality in Dashboard page and used query panel component for search. - Can create custom ADF form and table to satisfy business needs also able to customize ADF exception handinling. - Work on CRUD functionalities create, retrieve, update, and delete in various pages. - Handle view and model level validations for ADF pages using the ADF framework. - Involve in working with ADF binding, Data Control, Databinding.cpx a wiring framework between view and controller layer. - Extensive hands on experience in Rapid Application Development tools like SQL Developer, Forms builder also working knowledge of Enterprise Architect 12.1 for Designing the Application. - Create SQL scripts to transform raw data into information that can be used by the customer - Work with database architects to understand data and reporting needs - Ensure the database code meets internal requirements of reliability and performance - Software development experience with UNIX/ LINUX and Windows operating systems **Qualifications:** - 3 to 5 years of core development work on Oracle ADF 11g architecture, JDeveloper - Proficient in Core Java development and JSP Development - Creating, sharing, and editing assets, workflows, template building, content management, and publishing - Oracle DB (PL/ SQL, Java) development experience as well as Data modelling experience - Experience with Scrum/ Agile Development Processes - Must be a critical thinker and good at time management, confident, disciplined, punctual - Can work in a flexible requirement with a distributed team - Good at converting functional requirements into technical ones - Excellent communication, presentation, interpersonal and analytical skills - Initiative to understand work priority and drive project milestones **Education:** Any graduate or post graduate degree in B.E., Computer Science or Computer Engineering preferred. **Required****Clearance:** Ability to obtain a Public Trust clearance Job Type: Full-time Pay: $90,000.00 - $100,000.00 per year Schedule: - Monday to Friday Experience: - Oracle ADF: 3 years (Required) - Agile: 2 years (Preferred) - Oracle PL/SQL: 3 years (Required) - Java Development: 3 years (Required) Education: - Bachelor's (Required) Location: - Rockville, MD (Required)
We're on the search for a Customer Success Manager with proven experience building relationships and advising clients. As the first point of contact for new users and leads, you'll help new and prospective clients fall in love with SimpleTexting. The business texting journey is exciting, and you'll be the trusty guide for those who embark upon it. Prior client-facing experience at a B2B company is a must. Bonus points if you have a background in sales! **Main responsibilities** - Develop a deep understanding of our product, then use it to advise clients on their SMS marketing strategy. - Take responsibility for our clients success throughout their entire lifecycle. You'll help them launch, scale, and celebrate. - Lead live coaching sessions and presentations to train clients in the use of our platform as well as answer questions via phone, email, and live chat. - It's up to you to help users adopt our product as quickly, effectively, and enjoyably as possible. No small task, but a huge opportunity! - Build trust and rapport with our customers through consistent communication and a commitment to adding value to their business. **There may also be opportunities to...** - Develop new business through proactive efforts and by managing new leads from visitor, to trial sign-up, to paid plan. - Consult with clients who showed interest in our trial plan and guide them to implementing SimpleTexting as a solution for their SMS needs. - Find out the needs of new sign-ups and demonstrate how SimpleTexting can help them succeed. **This role is for you if...** - You've helped manage accounts at a SaaS or technology company - You love to think outside the box and come up with proactive, creative solutions - You have no problem fielding advanced product and technical questions - You're confident, articulate, and sensitive to the needs of others - You know how to listen and are a pro at presenting, too - You enjoy juggling multiple tasks at once in a fast-paced environment **Minimum qualifications** - At least 2 years of experience working with customers, preferably in SaaS - Familiarity with chat and CRM platforms - Healthy customer obsession and focus on delivering exceptional client experience - You can translate technical ideas for non-technical audiences - English is your primary language. Secondary languages are a plus. - Ability to learn new software platforms quickly - Self-starter, positive attitude - Highly organized. You can manage and prioritize several different projects. **Bonus points** - Bachelor's degree, preferably in a related field of study - 2+ years in customer onboarding / support / sales role - Experience conducting product demos using software such as Zoom or UberConference **Location** - Remote - If you're in Miami, you're welcome to join us at the office! **Compensation and benefits** - Remote - This is a full-time position with a 100% distributed team - Compensation commensurate with your proven abilities - Unlimited flexible time-off policy - Full medical (for US-based team members) **About us** SimpleTexting is the leading platform for SMS marketing and business texting. Our software gives organizations the ability to send marketing campaigns, share important alerts, and provide 1-on-1 customer service using text messages. Thousands of organizations in North America rely on SimpleTexting to connect with their audiences. Our clients include Fortune 500 companies, small businesses, nonprofits, healthcare providers, churches, schools, and more. And with a powerful suite of features that includes segments, autoresponders, data collection, and analytics, our platform is designed to help businesses start and scale their engagement through SMS.
About Coalfire: Coalfire is the cybersecurity advisor that helps private and public sector organizations avert threats, close gaps, and effectively manage risk. Our professionals are among the most talented in the industry, and each and every day, they strive to provide the unbiased assessments, advice, and innovative solutions that help our clients meet their specific challenges and build long-term strategies to protect their organizations. For nearly 20 years, we’ve been on the cutting-edge of one of the world’s most important industries – and we’re committed to making the world a safer place by solving our clients’ toughest security challenges. What you'll do: Are you passionate about customer success and managed services? Are you a true hybrid professional with customer acumen and a proven technical foundation? Then come be a member of Coalfire’s Customer Success, providing mentorship, planning and oversight while demonstrating adoption and technical best practices. The Customer Success Manager (CSM) is the key partner helping our valued customers achieve their strategic objectives and maximum value from their investment in Cloud Managed Services. Additionally, the CSM serves as the liaison between the customer and the Coalfire ecosystem. - Orchestrate overall relationship with assigned clients, which will include: Growing adoption, ensuring retention, and satisifaction - Work with clients to build Customer Success Plans, establishing critical goals, to aid the customer in achieving their objectives and desired outcomes - Measure and monitor customer’s achievement of critical and key performance indicators - Establish regular cadence (Weekly, Monthly, Quarterly) with each assigned client, to review executive dashboards, and program status - Cement yourself as a trusted/strategic advisor with customers and drive continued value of our products and services. - Work closely with the Coalfire Sales and Delivery teams to find new service opportunities and/or develop upsell opportunities - Advocate customer needs/issues cross-departmentally and program-manage customer concerns - Assist and provide expert on-boarding and operational standard methodologies - Support Delivery with scoping and selling follow-on and new service opportunities - Identify in cooperation with the Sales and Delviery teams the key success criteria for managed services and drive customer happiness. - Act as the Coalfire liaison for inquiries, issues or escalations - Maintain current functional and technical knowledge of the Coalire Managed Services platform and future products - Maintain customer renewals within Cloud Managed Serivcies What you'll bring: - 5+ years in a related function with direct customer advocacy and engagement experience in post-sales or professional services functions in Fortune 1000, mid-tier, start-up companies, or Public Sector organizations - Since this role is essential to Coalfire’s customer success initiative, you will have a rich history of growing customer happiness, adoption, and retention. - Confirmed ability to drive continuous product value. - You will be a strong teammate, but still a self-starter - Since this role is customer facing, you will possess exceptional verbal, written, social, presentation, and interpersonal skills. - Thrives in a multi-tasking environment and can adjust priorities on-the-fly while still having the ability to focus on details and be analytical - Good technical and problem solving skills coupled with the ability to provide quick resolution to problems - Prior experience conducting workshops to customers and discussing pros cons of implementing various technologies and business value - You have played in the Enterprise and/or cloud software space - Experience navigating and steering customer engagements to completion with a high level of customer happiness - Estimated travel is 25%. Since travel is based on customer and business need there may be more or less travel depending on location of customers - Experience supporting cloud operations in Azure, AWS, and/or GCP - Experience within ticketing tool solutions such as Jira and ServiceNow - Excellent communication, organizational, and problem-solving skills in a dynamic environment - Effective documentation skills, to include technical diagrams and written descriptions - Ability to work independently and as part of a team with professional attitude and demeanor - Critical thinking, and ability to balance environmental requirements with mission needs Bonus Points: - Familiarity with frameworks such as FedRAMP, FISMA, SOC, ISO, HIPAA, HITRUST, PCI, etc. Why you'll want to join us: Our people make Coalfire great. We work together on interesting things and achieve exceptional results. We act as trusted advisors to our customers and are committed to client-focused innovation as well as innovation in the industries that we serve. Coalfire offers our people the chance to grow professionally with colleagues they like and respect while tackling challenges that stretch their minds and expand their skill sets. We’re connected by our desire to innovate and our goal of helping to make the world a more secure place. Coalfire’s high energy, challenging, and fast-paced work environment will keep you engaged and motivated. Work-life balance is a core priority at Coalfire – we work hard and we play hard, and the two often overlap. We host family-friendly events and happy hours along with professional meetups and informal networking sessions, and we’re active in our communities. Plus, we offer great benefits, including: - Health, dental, and vision insurance with an employer contribution - Flexible paid time off (employees are encouraged to spend four weeks away from the office each year) - A generous 401(k) plan - A corporate wellness program - Tuition reimbursement - A kitchen stocked with snacks, coffee, and tasty beverages Coalfire is an EEO employer.
Whitespectre is seeking a**Senior Product Manager** to lead platform and native mobile initiatives for its client partners, plus take a lead role in Whitespectre’s SaaS product, [Paragon Commerce](https://paragoncommerce.com/). As a demonstrated product leader, you will own product development from inception to launch, developing a deep understanding of each client’s business and target customer. You should be an expert communicator and strategist who enjoys collaborating with client stakeholders and continuously building an environment of excellence, collaboration, and trust within the Whitespectre team(s). This role is a combination of hands-on execution and leadership/mentorship (so you should be comfortable with both!) You will work on exciting projects from both established companies and funded startups, and you will help shape Whitespectre’s proprietary digital products. You will be joining a team of 70 diverse and smart people who work together across the globe and have been proudly ‘remote-first’ for over 5 years. Together we bring joy, empathy, and determination to our work. **What you’ll do:** - Align on key business goals and customer needs for each product initiative and provide strategic product direction - Partner with executive-level stakeholders and the development team to define, deliver, and advance the product roadmap. - Own product evolution from inception through launch and iteration. - Define and communicate detailed user stories, and be able to lead a team’s grooming and sprint planning sessions. - Mentor other product team members - Collaborate with UI/UX designers and the development team to create engaging and dynamic user experiences. - Leverage analytics, surveys, competitive analysis, and user interviews to identify areas of opportunity or improvement. - Lead stakeholder meetings and communicate regularly with the Whitespectre executive team on progress and the client relationship. **Who you are:** - **A natural leader** who is a clear, effective, and engaging communicator – someone who can build trust and alignment, even in tricky situations. - **A collaborative, creative problem****solver** who loves digging into complex challenges and values different perspectives. - **Intellectually curious and passionate** about new products, emerging technologies, and new market opportunities. - **Seeking career growth****and learning opportunities** with a company that prioritizes your personal and professional development. - **User-centric with a strong eye for design and product marketing**; someone who understands the importance of a company’s brand and positioning to gain market share and customer loyalty. **Required skills/experience:** - 4+ years in a product management role, working closely with a development team. - Experience managing native mobile apps, both iOS and Android. - Excellent verbal communication, writing, and presentation skills, including the ability to develop strategy presentations and present to an executive leadership audience. - Data-driven with strong experience with analytics platforms and KPI tracking. - Experience with B2B SaaS ecommerce products is a significant plus. - Experience working within a US, UK, or Canada-based company or with clients in those countries. - **Must live outside of the US.**